Privacy Policy
Website Privacy Policy
This privacy policy applies when you access our services via a web browser.
www.onlychefs.co.uk ("the Website") is a recruitment platform site operated by Only Chefs.
This privacy policy explains how we use the personal information we collect about you when you use the Website.
If you register on the Website as a recruiter and provide us with personal data, we will process such personal data on the basis that it is necessary to do so in order to perform the contract you enter into with us. We may also contact you via email to invite you to review any services and/or products you received from us in order to collect your feedback and improve our services and/or products.
What We Do
Registration with and use of the Website for job seekers is free. When you register as a job seeker, you engage with us to provide you with online recruitment services. The service includes providing you with regular updates of job vacancies and job and career content that may be of interest to you. These updates will be provided as emails to you (or SMS messaging). Updates may provide details of vacancies and job and career content, and when you express an interest in any of these by clicking on the relevant link sent to you, you may be taken directly to the website of our third-party providers without the need to log into your Only Chefs account first.
If you do not want to receive that information from us, we give you the opportunity to opt out both as part of the registration process and at any time by updating your contact preferences in your account or by clicking on the "unsubscribe" link within those emails.
Lawful Basis for Processing of Your Personal Data
Legitimate Interest:
We process your personal data when it is in our legitimate interests to do this in order to provide our services. Our legitimate interests include (but are not limited to) the following: introducing job seekers and those interested in courses to recruiters and course providers; transmission of job alerts and course alerts; the measures we take to ensure the security and integrity of the services we provide; promoting, marketing, and advertising our products and services; analysis of our users’ behavior, activities, preferences, and requirements; understanding existing products and services and the development of new products and services; the handling of customer contacts, queries, and complaints; making available the services through the Website to our users (providers of courses, recruiters, job seekers, and those intending to buy courses or those just expressing an interest in learning more about the products offered by us); the sharing of personal data with our third-party suppliers (e.g., communication providers) who act as our data processors to enable us to provide our services; the provision of your contact details, name, IP Address, country of residence, and payment confirmation (if relevant) where you purchase products or services through the Website. Where you only make an inquiry through the Website, we will only process your personal data as required on the inquiry form.
Consent:
On some occasions, we may process your personal data with your consent. When your consent is required, we will clearly indicate this (e.g., when we share your CV with external CV review partners). You have the right to withdraw your consent at any time. When you do so, we will cease to process such data.
The Processing Is Required Under Legal Obligation:
We may process your personal data to comply with a legal or regulatory obligation, e.g., detecting, preventing, or investigating crime or fraud, including working with law enforcement agencies.
What Information Do We Collect About You?
The personal information we collect about you may include the following:
The information set out in your CV and/or any personal statement you add to your Only Chefs account,
Information to enable us to provide our services, e.g., your date of birth and location, your preferred job location, and the kind of work you are interested in,
General identification and contact information, e.g., your name, IP address, residential address, email, and telephone details,
Marketing preferences,
Statistical information, e.g., aggregate statistical information about site visits.
We collect the personal data about you when you register with the Website. We do so in order to provide you with the recruitment services that are available through the Website as well as for administrative purposes when you purchase or inquire about products and services available through the Website. If you decide to upload a CV, cover letter, personal statement, or other similar document or information, we will keep that information for as long as you want to keep your account with the Website.
If you decide to purchase any products or services through the Website, you will be directed to either one of our approved Providers directly or to a third-party payment provider (e.g., Stripe, Sagepay, Paypal) to complete payment.
If you choose to take any surveys or assessments available through the Website, we will also maintain a record of your responses to and results of those assessments.
What Do We Do with Your Personal Data?
Job Seekers
By registering with the Website, it is understood that job seekers are actively soliciting contact from prospective employers and recruiters about opportunities that match the job seekers’ fields of interest, as well as relevant courses that may improve a job seeker’s career prospects. If you are a job seeker, we will, therefore, make your personal data available to recruiters and employers who use the Website to find suitable employees for specific roles they are seeking to fill.
Although the primary purpose of the Website is to allow job seekers, prospective employers, and recruiters to find each other,job seekers have the ability to control the extent to which your personal data is shared with other recruiters and prospective employers through the "your account" section on the Website. For job seekers, we will use your personal data to supply you with the recruitment services that we provide, including job alerts, to manage your account, and to provide you with information about our recruitment services, as well as ancillary services available through the Website.
Marketing
From time to time, we would like to tell you more about the other goods and services available through the Website. We will do this by sending you marketing emails if you subscribe to them when you sign up to the website (by ticking the relevant box where indicated). You can subsequently unsubscribe by clicking the unsubscribe link in every subsequent marketing email.
You can also amend the contact preferences in your account at any time to stop us from contacting you in connection with the recruitment services through the Website, including job alerts, for which you register when you set up your account.
We use tracking pixels in our marketing emails. These pixels provide us with information in relation to your interaction with the emails (e.g., if you opened the email). This information helps us to better understand how customers engage with our content and to analyze the effectiveness of our marketing campaigns. You can disable tracking pixels by changing your email settings to block the loading or display of external images.
Data Sharing and Transfers
Job Seekers:
As part of the recruitment services we provide to help you find a suitable job, we may make your personal data available to third parties such as recruiters, direct employers and their agents, or other business partners. We attempt to verify the identity of these third parties when they sign up with us; however, we do not make any warranties as to their authenticity. This would normally happen when you apply for a job through the Website or when a recruiter downloads your CV as part of the services they purchase from us. These parties will also be data controllers of your personal data. The amount of personal data we share with these parties depends on the options you select when you create or update your account.
All Users:
We may share your personal data with third-party service providers who assist us in carrying out our business activities. These third parties act as our data processors and are bound by strict contractual provisions to only process your personal data under our instructions and for the limited purposes we permit them. These third parties include (but are not limited to) our accountants, auditors, external legal advisors, external IT providers, support and hosting service providers, printing, advertising, marketing and market research and analysis service providers, technical engineers, data storage and cloud providers, and all other outsourced service providers (such as communication providers) that assist us in the provision of our services.
We may also share your personal data with courts, tribunals, regulators, and other governmental and public authorities (such as the police or tax authorities) to: (i) allow us to pursue legal remedies, (ii) to enforce our terms and conditions and protect our operations, (iii) to comply with legal process, (iv) to comply with applicable law, and (v) to respond to requests from public and governmental bodies.
Your personal data is stored on our servers, which are in the European Economic Area. Your personal data may be processed outside the EEA where you apply for a job advertised by a recruiter outside the EEA, where such recruiter downloads your CV, or where you purchase a product or service from a provider outside the EEA.
Access to Your Information and Correction
We want to make sure that your information is accurate and up-to-date and will delete or amend any information that you think is inaccurate. Should you wish to delete or make amendments to your account, please contact us via admin@onlychefs.co.uk.
We aim to provide you with useful work-related services for the whole of your career. However, you have the right to close your account at any time and have us delete all of your personal information unless we are in the process of responding to any complaint that you make.
Cookies
Cookies are text files placed on your computer to collect standard internet log and visitor behavior information. This information is used to track visitor use of the Website, to compile statistical reports on Website activity, and to help us make recommendations that are relevant to you.
We also use third-party advertising companies to serve ads when you visit the Website. Those companies may use information about your visits to this and other websites to provide you with advertisements about other goods and services that may be of interest to you.
If you would like more information about this practice, including how to prevent it, please visit www.aboutcookies.org, www.allaboutcookies.org, or optout.networkadvertising.org.
Other Websites
Our Website contains links to other websites. This privacy policy only applies to this Website, so when you link to other websites, you should review their own privacy policies.
Changes to Our Privacy Policy
We keep our privacy policy under regular review, and we place any updates on this web page.
How to Contact Us
Please contact us if you have any questions about our privacy policy or information we hold about you: by email admin@onlychefs.co.uk
How Do You Remove Your Registered Account from the Database?
You can contact us to request your account to be closed at any time, which will be confirmed by Only Chefs. Email admin@onlychefs.co.uk - If you are a jobseeker you can also suspend or delete your account/profile when you are logged in to Only Chefs.
How Do You Unsubscribe from Future Mailings?
If you have an OnlyChefs.co.uk account, you can stop receiving marketing emails by simply using the unsubscribe link that is present on all the emails we send.
How Can You Obtain Information Held About You?
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at admin@onlychefs.co.uk
Complaints
If you would like to make a complaint about how your information is being used by us or how your complaint has been handled, you have the right to lodge a complaint with the relevant authority. For further information, email: admin@onlychefs.co.uk
Your security on OnlyChefs.co.uk
At Only Chefs.co.uk, we're committed to helping you find the right job in a safe and secure environment.
Common security threats
Money laundering:
Jobseekers are an increasingly common target for money laundering scam emails. Typically, these emails concern a job offer and the sender may claim to have found your details on a job site such as OnlyChefs.co.uk. Money laundering scams usually have five key stages:
A jobseeker responds to a fake email job offer.
The jobseeker is asked for their bank details.
A cheque is paid into the jobseeker's bank account.
The jobseeker is instructed to transfer a portion of the funds into another account (often via a money transfer service, such as Western Union or Moneygram) and keep the remainder as their payment.
Once the jobseeker has transferred the money, the cheque bounces and the victim is left with the debt.
Falling victim to a money laundering scam is not only distressing, it can also affect credit ratings and bring victims under suspicion of criminal activity. However, there are a number of tell-tale signs to look out for to help you spot a potential money laundering scam:
Is the salary offered realistic? Usually, the fake jobs being offered in this type of scam offer an unrealistically high salary.
Are you being asked for bank details? Money laundering scammers will ask you for your bank details. You should never give these out to a company you don't completely trust.
Do you have a personal contact? In most money laundering scams, communication will be carried out entirely over email and/or instant messaging, with no telephone or face to face contact.
Are there spelling and grammar mistakes in the email? Money laundering scam emails often originate from outside the UK and spelling and grammar mistakes are common.
If you're suspicious of any email you receive, please contact us including the subject line of the email you received, and the email address it was sent from.
Phishing:
Phishing emails are an increasingly common method used to try and gain access to personal details in order to carry out fraud or identity theft. Typically, a phishing email will claim to have been sent by a reputable organisation and ask that you respond to the email with your username and/or password or that you enter your sign in details over a 'secure' connection.
Whilst phishing emails can seem very professional,there are usually a number of clues to alert you to the fraudulent nature of the emails. When reading an email claiming to be sent from OnlyChefs.co.uk, you should always keep the following questions in mind:
Are you being asked to provide your password? OnlyChefs.co.uk will never ask you to provide your password in response to an email or phone call.
Are there spelling and grammar mistakes in the email? Phishing emails often originate from outside the UK and spelling and grammar mistakes are common.
Are you being asked to download something? If you don't recognise a file, don't download it. All Only Chefs.co.uk account details are stored online, so we'll never ask you to download anything to use the service.
Are you being threatened with losing access to your account? Phishing emails sometimes make it seem like you'll lose access to your account unless you download something or provide your sign in details. OnlyChefs.co.uk will never ask you to do anything like this in order to keep your account open.
If you're suspicious of any email you receive from OnlyChefs.co.uk, please contact us with the subject line of the email, and the email address it was sent from.
Spoofing:
Spoofing occurs when a criminal creates an exact copy of a website in order to make a fraudulent company look legitimate. A spoofed website will usually look exactly the same as the website of a legitimate company, but with a slightly different web address (e.g., '.biz' instead of '.com' or '.co.uk'). If you're suspicious of any website you're directed to as a result of your dealings with Only Chefs.co.uk, please contact us and we'll investigate.
Identity theft:
Identity theft occurs when an individual steals personal details from someone else, and uses the information to fraudulently impersonate that individual. Victims of ID theft often find that their details are used to open bank accounts and obtain credit in their name. Identity theft can only take place where a criminal has been able to gain access to enough personal details to create false documents in another person's name. In order to avoid becoming a victim of identity theft: Never give out sensitive personal information such as your bank details, date of birth, National Insurance number or a copy of your passport in relation to an email Look out for spelling and grammar mistakes in emails you receive. Never give out your sign in details in response to an email. If you suspect that you've been a victim of identity theft, you should contact the police as soon as possible.
What you can do to protect yourself
Account security
Online security risks can be minimised simply by ensuring that your password is always kept secure. We recommend you follow the password security advice below:
Always use a password which is personal and does not contain your name, email address or the word 'password'
Ensure your password contains both letters and numbers
Never give your password out to anyone - we will never ask you for your password Change your password at least once every three months
Take a moment to memorise your password so you don't need to write it down
Try and use a different password for each different website you use
CV security
Uploading your CV to OnlyChefs.co.uk is an important part of the jobseeking process, and could help you to be headhunted for great roles. It's important you provide enough information on your CV for recruiters to contact you. However, in order to ensure your security online, you should never include any of the following in your CV: National Insurance number. Driving license number. Bank details. Credit card details. Passwords. Date of birth.
General advice
It's always important to be mindful of your security and safety online. Look at our top tips to staying safe online to make sure you're not putting yourself at risk.
If it looks too good to be true, it probably is.
Never provide personal details when looking for a job. There's no need for a recruiter to request your bank details before you've been through the interview process and been offered a role.
Never agree to process funds through your personal bank account on behalf of a company. Any legitimate company will have corporate accounts, so would never ask you to do this.
Never provide your personal details over a non-secure connection. If you're being asked to enter sign in details, look for the “https://” at the beginning of the website address.
Don't put personal information on your CV. Recruiters don't need to see your date of birth or NI number on your CV.
Look out for bad spelling and grammar. Email scams often originate from outside the UK so may not contain perfect English.
Never provide your username and password in an email purporting to be from Only Chefs.co.uk. We'll never ask you to provide this information in an email.
Be wary of recruiters with no personal contact. It's very unlikely that a recruiter would offer you a job without a telephone and/or face to face interview.
Keep your password secure and up-to-date. Passwords should be changed at least once every three months and shouldn't contain your name, email address or the word 'password'.
If in doubt, report it. If you're suspicious about any contact you receive related to OnlyChefs.co.uk, contact us and our Customer Support Team will investigate.
If you think you have been the victim of online fraud, we recommend you report it to Action Fraud, the national fraud and internet crime reporting centre, who will be able to advise you further. You can contact Action Fraud on 0300 123 2040, or visit their website for advice http://www.actionfraud.police.uk/
What we're doing to protect you
We've partnered with several industry leaders to ensure you receive the most secure levels of service possible whilst using the site.
Encryption:
To protect your personal information Only Chefs.co.uk uses industry standards such as TLS (Transport Layer Security) encryption to encrypt and secure your data.
Virus protection:
OnlyChefs.co.uk automatically scans, detects, and quarantines new viruses, ensuring that all documents uploaded to or downloaded from Only Chefs.co.uk, including your CV, are safe and virus-free.
Data:
Onlychefs.co.uk is securely hosted and managed by DigitalOcean (London). DigitalOcean’s infrastructure is continually maintained following internationally recognized security controls. Infrastructure is monitored 24/7/365 and undergo third-party audits as well targeted testing annually. For physical security, each data centre location maintains industry-recognised certifications and our networks are MANRS certified.
OnlyChefs.co.uk cookies
What are cookies?
A cookie is a piece of information in the form of a very small text file that is placed on an internet user's computer. It is generated by a web page server (which is basically the computer that operates the web site) and can be used by that server whenever the user visits the site. A cookie can be thought of as an internet user's identification card, which tells a web site when the user has returned.
Cookies can't harm your computer and we don't store any personally identifiable information about you on any of our cookies.
Why do we use cookies on OnlyChefs.co.uk?
OnlyChefs.co.uk uses two types of cookies: cookies set by OnlyChefs.co.uk and cookies set by third parties (i.e. other websites or services). OnlyChefs.co.uk cookies enable us to keep you signed in to your account throughout your visit and to tailor the information displayed on the site to your preferences, such as recommending jobs.
We also use third party cookies to help deliver relevant jobs, courses and advertising both on OnlyChefs.co.uk and on other websites, to integrate content with social networks, such as Facebook and to better understand how the features and functions of the site are used in order that we can improve our service.
What cookies do we use on Only Chefs.co.uk?
Below is a list of the main cookies set by OnlyChefs.co.uk, and what each is used for:
Only ChefsPageSize - Remembers the number of jobs per page you selected on search results and displays this on your next visit.
Only Chefs_ASP.NET_SessionId - Remembers your session – used to display 'back to search results' links and other session specific information.
Only Chefs.co.ukV10Auth - Keeps you signed in to your account once you've signed in.
RequestVerificationToken_LW - Provides security in requests and form submissions.
UserLastSignedInDate - Used when your session has expired to know when we've logged you in automatically.
Only Chefs.Activity - Gathers site activity to enable targeting for advertising
Cookies set by third parties
OnlyChefs.co.uk works with a number of third parties to provide services which help us to keep the website tailored to our users' needs. Some of these partners use cookies to help them deliver these services. A list of third-party cookies can be found below:
TinyMCE - Allows text to be pasted into the covering letter on job applications To reject or delete these cookies:http://tinymcesupport.com/privacy
Google Analytics - This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer to help the website analyse how visitors use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. To opt out of Google Analytics please go to the following link: https://tools.google.com/dlpage/gaoptout
HotJar - HotJar cookies are used to remember whether you have taken part in a survey or poll. To opt out of Hotjar please go to the following link: https://www.hotjar.com/opt-out
Twitter - If you use a 'Tweet' link on Only Chefs.co.uk to share content on twitter, twitter sets a cookie to remember that you've already shared this information. To reject or delete these cookies: http://twitter.com/privacy. Twitter tags allow us to show relevant adverts on Twitter to users that have previously visited our website.
Facebook - If you use a 'like' or 'send' link on Only Chefs.co.uk to share content on Facebook, Facebook sets a cookie to remember that you've already shared this information. To reject or delete these cookies: http://www.facebook.com/about/privacy/
Facebook Custom Audience - This is a feature that enables Only Chefs to capture anonymized data from individuals who are registered users of both OnlyChefs.co.uk and Facebook. This data is transmitted and stored by Facebook's servers in the United States. This data captures information about your browsing history and patterns through the Only Chefs.co.uk website. When you browse the OnlyChefs.co.uk website and then visit your Facebook account your browsing history on the OnlyChefs.co.uk website shall be used to provide you with suitable targeted advertising on your Facebook page. This data is stored for 180 days; if you do not visit the OnlyChefs.co.uk website for 180 days such data shall be removed unless you revisit the OnlyChefs.co.uk website during this time.
Doubleclick - Doubleclick 'Spotlight Tags' report on the success of marketing campaigns for Only Chefs.co.uk To reject or delete these cookies: http://www.doubleclick.com/privacy/dart_adserving.aspx
Ad serving (retargeting) – Criteo - The purpose of Criteo Email is to find visitors of Criteo advertising clients’ properties (websites, apps and newsletters) and send them personalized emails. Criteo uses cookies to single out users and then personalize ads based on their browsing experience. To learn more or opt out of Criteo Email click here (https://emailprivacy.criteo.com/us/privacy-policy.html)
Ad serving - The advertisements on OnlyChefs.co.uk are managed by a number of third party ad serving partners. These partners use cookies to monitor the impact of their clients advertising campaigns and to target adverts to you based on your browsing patterns and behaviour online.
Cookies on third party sites
When you apply for jobs on OnlyChefs.co.uk, sometimes you'll be redirected to an external site to complete your application. These external sites may use cookies, which will not be included in the lists above.
How can I manage my cookies on OnlyChefs.co.uk?
If you wish to stop accepting cookies, you can do so through the Privacy Settings option in your browser.