Privacy Policy

Privacy Policy

www.OnlyChefs.co.uk ("the Website") is a job site operated by Only Chefs. We are part of Aheadoftheherd Limited. This privacy policy explains how we use the personal information we collect about you when you use the Website.

If you register on the Website as a recruiter or course provider and provide us with personal data, we will process such personal data on the basis that it is necessary to do so in order to perform the contract you enter into with us.

Registration with and use of the Website for job seekers and those looking to purchase courses or receive career advice is free. We will process your personal data on the basis set out below as it is in our legitimate interests to do so following your registration.

What Information do we collect about you?

We collect personal data about you when you register with the Website. We do so in order to provide you with the recruitment services that are available through the Website as well as for administrative purposes when you purchase training courses through the Website.

The personal data that we collect includes your name, email address and telephone number. If you are a work seeker we will also ask for details of the kind of work you are looking for and your preferred work location. If you decide to upload a CV, cover letter, personal statement or other similar document or information we will keep that information for as long you want to keep your account with the Website.

If you decide to purchase any courses through the Website we may ask you for the details needed to process any payment that is required by the relevant third party course provider.

If you choose to take any assessments available through the Website we will also maintain a record of your responses to and results of those assessments. If you register for career advice we only require your email address.

What do we do with your personal data?

By registering with the Website it is understood that work seekers are actively soliciting contact from prospective employers and recruiters about opportunities which match the work seekers’ fields of interest. If you are a work seeker we will therefore make your personal data available to recruiters and employers who use the Website to find suitable employees for specific roles that they are seeking to fill.

We will also share your personal data, if you are a work seeker, with our sister company Only Chefs Specialist Recruitment Limited, to facilitate your search for work.

Although the primary purpose of the Website is to allow work seekers, prospective employers and recruiters to find each other, work seekers have the ability to control the extent to which your personal data is shared with other recruiters and prospective employers through the contact preferences section of the “your account” section on the Website.

For job seekers, we will use your personal data to provide you with the recruitment services that we provide, to manage your account and to email you about recruitment services which, for job seekers, includes job alerts and emails about courses that are relevant to your fields of interest.

If you are registering with the Website because you have an interest in the courses advertised through it, your details will only be used to communicate with you about courses that are relevant to your fields of interest, to manage your account and to put you in touch with the relevant third party course providers.

If you register for career advice we will only communicate with you to provide career advice, access to career advice and in connection with related services.

Marketing

In the event that you register on the Website as a work seeker we will only send you information which relates to our recruitment services unless you specifically opt in to receiving marketing material about other products and services through the contact preferences section of your account.

In the event that you register on the Website to purchase courses, we will only send you information related to courses in your fields of interest unless you specifically opt in to receiving marketing material through the contact preferences section of your account.

In the event that you register on the Website solely for career advice, we will only send you information related to career advice and and on how to access our other services if you want to make use of that advice.

If you consent to receive marketing material using your contact preferences you may change your mind at any time.

You can also amend the contact preferences in your account to stop us from contacting you in connection with the recruitment services or courses available through the Website for which you register when you set up your account.

Data Sharing and Transfers

Save where it is necessary to do so in order to provide you with the Website's recruitment services or to put you in touch with a third party course provider selected by you as set out in this policy, we do not share your personal data with third parties.

Your personal data is stored on our servers which are in the European Economic Area. If we share your personal data with any third party service provider in the course of providing you with our services, those third parties are required to process your data in accordance with contracts which comply with data protection legislation.

Access to your information and correction

We want to make sure that your information is accurate and up-to-date and will delete or amend any information that you think is inaccurate. Should you wish to delete your account please contact us via the online form. Amendments to your account can be made online by signing in to your account or by contacting us.

We aim to provide you with useful work-related services for the whole of your career. However, you have the right to close your account at any time and have us delete all of your personal information unless we are in the process of responding to any complaint that you make.

Cookies

Cookies are text files placed on your computer to collect standard internet log and visitor behaviour information. This information is used to track visitor use of the Website, to compile statistical reports on Website activity and to help us make recommendations that are relevant to you.

We also use third party advertising companies to serve ads when you visit the Website. Those companies may use information about your visits to this and other websites in order to provide you with advertisements about other goods and services that may be of interest to you.

If you would like more information about this practice, including how to prevent it, please visit www.aboutcookies.org, www.allaboutcookies.org or optout.networkadvertising.org

More information about all of the cookies on the Website is available on our cookies page.

Other websites

Our Website contains links to other websites. This privacy policy only applies to this Website, so when you link to other websites you should review their own privacy policies.

Changes to our Privacy Policy

We keep our privacy policy under regular review and we place any updates on this web page. This policy was last updated on 28 May 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you email us at: admin@onlychefs.co.uk

How do you remove your name from the database?

You can contact us to request for your account to be closed at any time, which will be confirmed by Only Chefs.

How do you unsubscribe from future mailings?

If you have a Only Chefs.co.uk jobseeker account, you can stop receiving emails by updating your contact preferences.

How can you obtain information held about you?

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information please email us at admin@onlychefs.co.uk

Registered Office

Harwood House Park Road, Melton Mowbray, Leicestershire, LE13 1TX
Registered in the UK.

Your security on Only Chefs.co.uk

At Only Chefs.co.uk, we're committed to helping you find the right job in a safe and secure environment.

On these pages, you can learn more about some of the most common internet security threats, what you can do to protect yourself, and what we do to ensure your details remain secure.

Common security threats

Money laundering: Jobseekers are an increasingly common target for money laundering scam emails. Typically, these emails concern a job offer and the sender may claim to have found your details on a job site such as Only Chefs.co.uk. They often offer job titles such as 'transaction manager' or 'accounts assistant'.

Money laundering scams usually have five key stages:

A jobseeker responds to a fake email job offer
The jobseeker is asked for their bank details
A cheque is paid into the jobseeker's bank account
The jobseeker is instructed to transfer a portion of the funds into another account (often via a money transfer service, such as Western Union or Moneygram) and keep the remainder as their payment
Once the jobseeker has transferred the money, the cheque bounces and the victim is left with the debt

Falling victim to a money laundering scam is not only distressing, it can also affect credit ratings and bring victims under suspicion of criminal activity.However, there are a number of tell-tale signs to look out for to help you spot a potential money laundering scam:

Are you being offered an opportunity to work from home? Usually, this type of scam email includes the offer of a great opportunity to work from home as a transaction processor or similar.
Is the salary offered realistic? Usually, the fake jobs being offered in this type of scam offer an unrealistically high salary.
Are you being asked for bank details? Money laundering scammers will ask you for your bank details. You should never give these out to a company you don't completely trust.
Do you have a personal contact? In most money laundering scams, communication will be carried out entirely over email and/or instant messaging, with no telephone or face to face contact.
Are there spelling and grammar mistakes in the email? Money laundering scam emails often originate from outside the UK and spelling and grammar mistakes are common.

If you're suspicious of any email you receive, please contact us including the subject line of the email you received, and the email address it was sent from.

Phishing:

Phishing emails are an increasingly common method used to try and gain access to personal details in order to carry out fraud or identity theft.

Typically, a phishing email will claim to have been sent by a reputable organisation and ask that you respond to the email with your username and/or password or that you enter your sign in details over a 'secure' connection.

Whilst phishing emails can seem very professional, there are usually a number of clues to alert you to the fraudulent nature of the emails. When reading an email claiming to be sent from Only Chefs.co.uk, you should always keep the following questions in mind:

Are you being asked to provide your password? Only Chefs.co.uk will never ask you to provide your password in response to an email or phone call. Are there spelling and grammar mistakes in the email? Phishing emails often originate from outside the UK and spelling and grammar mistakes are common. Are you being asked to download something? If you don't recognise a file, don't download it. All Only Chefs.co.uk account details are stored online, so we'll never ask you to download anything to use the service. Are you being threatened with losing access to your account? Phishing emails sometimes make it seem like you'll lose access to your account unless you download something or provide your sign in details. Only Chefs.co.uk will never ask you to do anything like this in order to keep your account open.

If you're suspicious of any email you receive from Only Chefs.co.uk, please contact us with the subject line of the email, and the email address it was sent from.

Spoofing

Spoofing occurs when a criminal creates an exact copy of a website in order to make a fraudulent company look legitimate. A spoofed website will usually look exactly the same as the website of a legitimate company, but with a slightly different web address (e.g., '.biz' instead of '.com' or '.co.uk'). If you're suspicious of any website you're directed to as a result of your dealings with Only Chefs.co.uk, please contact us and we'll investigate.

Identity theft

Identity theft occurs when an individual steals personal details from someone else, and uses the information to fraudulently impersonate that individual. Victims of ID theft often find that their details are used to open bank accounts and obtain credit in their name.

Identity theft can only take place where a criminal has been able to gain access to enough personal details to create false documents in another person's name. In order to avoid becoming a victim of identity theft:

Never give out sensitive personal information such as your bank details, date of birth, National Insurance number or a copy of your passport in relation to an email Look out for spelling and grammar mistakes in emails you receive. Never give out your sign in details in response to an email. If you suspect that you've been a victim of identity theft, you should contact the police as soon as possible. Details on how to report a fraud can be found here.

Stay safe with SAFERjobs

To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

What you can do to protect yourself

Account security

Online security risks can be minimised simply by ensuring that your password is always kept secure. We recommend you follow the password security advice below:

Always use a password which is personal and does not contain your name, email address or the word 'password'
Ensure your password contains both letters and numbers
Never give your password out to anyone - we will never ask you for your password Change your password at least once every three months
Take a moment to memorise your password so you don't need to write it down
Try and use a different password for each different website you use

CV security

Uploading your CV to Only Chefs.co.uk is an important part of the jobseeking process, and could help you to be headhunted for great roles. It's important you provide enough information on your CV for recruiters to contact you.

However, in order to ensure your security online, you should never include any of the following in your CV: National Insurance number. Driving license number. Bank details. Credit card details. Passwords. Date of birth.

General advice

It's always important to be mindful of your security and safety online. Look at our top 10 tips to staying safe online to make sure you're not putting yourself at risk.

If it looks too good to be true, it probably is. Be wary of offers for jobs paying a high salary for working from home.
Never provide personal details when looking for a job. There's no need for a recruiter to request your bank details before you've been through the interview process and been offered a role.
Never agree to process funds through your personal bank account on behalf of a company. Any legitimate company will have corporate accounts, so would never ask you to do this.
Never provide your personal details over a non-secure connection. If you're being asked to enter sign in details, look for the “https://” at the beginning of the website address.
Don't put personal information on your CV. Recruiters don't need to see your date of birth or NI number on your CV.
Look out for bad spelling and grammar. Email scams often originate from outside the UK so may not contain perfect English.
Never provide your username and password in an email purporting to be from Only Chefs.co.uk. We'll never ask you to provide this information in an email.
Be wary of recruiters with no personal contact. It's very unlikely that a recruiter would offer you a job without a telephone and/or face to face interview.
Keep your password secure and up-to-date. Passwords should be changed at least once every three months and shouldn't contain your name, email address or the word 'password'.
If in doubt, report it. If you're suspicious about any contact you receive related to Only Chefs.co.uk, contact us and our Customer Support Team will investigate.

If you think you have been the victim of online fraud, we recommend you report it to Action Fraud, the national fraud and internet crime reporting centre, who will be able to advise you further.

You can contact Action Fraud on 0300 123 2040, or visit their website for advice http://www.actionfraud.police.uk/

What we're doing to protect you

We've partnered with several industry leaders to ensure you receive the most secure levels of service possible whilst using the site.

Encryption

To protect your personal information Only Chefs.co.uk uses industry standards such as TLS (Transport Layer Security) encryption to encrypt and secure your data.

Virus protection

Only Chefs.co.uk automatically scans, detects, and quarantines new viruses, ensuring that all documents uploaded to or downloaded from Only Chefs.co.uk, including your CV, are safe and virus-free.

Only Chefs.co.uk cookies

What are cookies?

A cookie is a piece of information in the form of a very small text file that is placed on an internet user's computer. It is generated by a web page server (which is basically the computer that operates the web site) and can be used by that server whenever the user visits the site. A cookie can be thought of as an internet user's identification card, which tells a web site when the user has returned.

Cookies can't harm your computer and we don't store any personally identifiable information about you on any of our cookies.

Why do we use cookies on Only Chefs.co.uk?

Only Chefs.co.uk uses two types of cookies: cookies set by Only Chefs.co.uk and cookies set by third parties (i.e. other websites or services). Only Chefs.co.uk cookies enable us to keep you signed in to your account throughout your visit and to tailor the information displayed on the site to your preferences, such as recommending jobs.

We also use third party cookies to help deliver relevant jobs, courses and advertising both on Only Chefs.co.uk and on other websites, to integrate content with social networks, such as Facebook and Google+, and to better understand how the features and functions of the site are used in order that we can improve our service.

What cookies do we use on Only Chefs.co.uk?

Below is a list of the main cookies set by Only Chefs.co.uk, and what each is used for:
Only ChefsRecentJobSearchs - Remembers the last ten searches you've run on Only Chefs.co.uk and displays them on the homepage
Only ChefsSavedJobs - Remembers any jobs you've saved when you're signed out of your account. When you sign in, the jobs are saved to your account and the cookie is deleted
Only ChefsPageSize - Remembers the number of jobs per page you selected on search results and displays this on your next visit
Only Chefs_ASP.NET_SessionId - Remembers your session – used to display 'back to search results' links and other session specific information
Only Chefs.co.ukV10Auth - Keeps you signed in to your account once you've signed in
RequestVerificationToken_LW - Provides security in requests and form submissions
LastSearchTime and NewJobsSinceTime - Used in conjunction to show you jobs that were added after you last used the site
UserLastSignedInDate - Used when your session has expired to know when we've logged you in automatically
LastEmailedSavedJobsTo - Used to remember and pre-fill the email address you most recently emailed a job to
LastSearchedLocation - Used to remember and pre-fill the most recent location you entered in a job search
Pardot - Gathers site activity data to better allow us to understand usage for sales purposes
Only ChefsTestGroup - Allocates visitors to the site into a test group so we can test new journeys and features
Only Chefs.Activity - Gathers site activity to enable targeting for advertising

Cookies set by third parties

Only Chefs.co.uk works with a number of third parties to provide services which help us to keep the website tailored to our users' needs. Some of these partners use cookies to help them deliver these services. A list of third party cookies can be found below:

TinyMCE - Allows text to be pasted into the covering letter on job applications To reject or delete these cookies:http://tinymcesupport.com/privacy

Google Analytics - This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer to help the website analyse how visitors use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. To opt out of Google Analytics please go to the following link: https://tools.google.com/dlpage/gaoptout

HotJar - HotJar cookies are used to remember whether you have taken part in a survey or poll. To opt out of Hotjar please go to the following link: https://www.hotjar.com/opt-out

Twitter - If you use a 'Tweet' link on Only Chefs.co.uk to share content on twitter, twitter sets a cookie to remember that you've already shared this information. To reject or delete these cookies: http://twitter.com/privacy. Twitter tags allow us to show relevant adverts on Twitter to users that have previously visited our website.

Google + - If you use a '+1' link on Only Chefs.co.uk to share content on Google +, Google sets a cookie to remember that you've already shared this information. To reject or delete these cookies: http://www.google.co.uk/intl/en/policies/privacy/

Facebook - If you use a 'like' or 'send' link on Only Chefs.co.uk to share content on Facebook, Facebook sets a cookie to remember that you've already shared this information. To reject or delete these cookies: http://www.facebook.com/about/privacy/

Facebook Custom Audience - This is a feature that enables Only Chefs to capture anonymized data from individuals who are registered users of both Only Chefs.co.uk and Facebook. This data is transmitted and stored by Facebook's servers in the United States. This data captures information about your browsing history and patterns through the Only Chefs.co.uk website. When you browse the Only Chefs.co.uk website and then visit your Facebook account your browsing history on the Only Chefs.co.uk website shall be used to provide you with suitable targeted advertising on your Facebook page. This data is stored for 180 days; if you do not visit the Only Chefs.co.uk website for 180 days such data shall be removed unless you revisit the Only Chefs.co.uk website during this time.

Flash - Adobe flash player is used to display some advertising content on Only Chefs.co.uk, and may drop flash cookies in your browser to allow the adverts to display correctly To reject or delete these cookies:http://www.adobe.com/products/flashplayer/security

Doubleclick - Doubleclick 'Spotlight Tags' report on the success of marketing campaigns for Only Chefs.co.uk To reject or delete these cookies: http://www.doubleclick.com/privacy/dart_adserving.aspx

Ad serving (retargeting) – Criteo - The purpose of Criteo Email is to find visitors of Criteo advertising clients’ properties (websites, apps and newsletters) and send them personalized emails. Criteo uses cookies to single out users and then personalize ads based on their browsing experience. To learn more or opt out of Criteo Email click here (https://emailprivacy.criteo.com/us/privacy-policy.html)

Ad serving

The advertisements on Only Chefs.co.uk are managed by a number of third party ad serving partners, including specific media, media mind, the exchange lab, and adnetik amongst others. These partners use cookies to monitor the impact of their clients advertising campaigns and to target adverts to you based on your browsing patterns and behaviour online. To reject or delete these cookies: http://www.specificmedia.co.uk/privacy http://www.sizmek.com/en/privacy-policy/ - http://www.theexchangelab.com/privacy-policy/ - http://adnetik.com/privacy-policy/

Kenshoo - Kenshoo tags report on the success of marketing campaigns for Only Chefs.co.uk. To reject these cookies:http://kenshoo.com/privacy-policy/

Cookies on third party sites

When you apply for jobs on Only Chefs.co.uk, sometimes you'll be redirected to an external site to complete your application. These external sites may use cookies, which will not be included in the lists above.

How can I manage my cookies on Only Chefs.co.uk?

If you wish to stop accepting cookies, you can do so through the Privacy Settings option in your browser.

Please be aware that by not accepting cookies you will not be able to use some of the key functions of Only Chefs.co.uk, including:

Registering with Only Chefs.co.uk
Signing in to Only Chefs.co.uk
Applying for jobs on Only Chefs.co.uk